Opportunity Description
What You’ll Do
- Own and deliver live virtual and on-site software training for SpaSoft customers across multiple time zones
- Lead application consultation and system configuration, guiding customers through best practices aligned with their operational needs
- Provide hands‑on go‑live support, ensuring a smooth transition and confident system adoption (including extended hours when required)
- Review customer documentation and perform pre‑implementation setup and data validation
- Design, document, and educate customers on custom workflows, operational procedures, and system optimization
- Create and maintain enablement content including LMS courses, knowledge base articles, help documentation, and internal playbooks
- Continuously evaluate and improve training materials based on customer feedback and product evolution
- Stay current on new features, modules, integrations, and platform updates in a SaaS environment
Interested in this opportunity? Apply now through Expertini.
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