Implementation Engineer

Our client is an innovator in AI-driven customer support technology, helping organizations transform the way they serve and engage their customers. They build scalable, automation-focused solutions that deliver measurable business impact.

Job Overview

Our client is hiring a Low Code Implementation Engineer to configure, deploy, and optimize customer implementations of their AI platform. This role focuses on building conversational workflows, integrating with customer systems, and supporting customers through go-live and post-launch.

This role is primarily low code, with roughly 90–95% of the work involving configuration rather than traditional software development. Flexibility to participate in evening calls is required due to collaboration with US-based customers and team members. The role involves direct customer interaction and ownership of implementation quality and timelines.

Responsibilities

• Design and implement AI-powered c...