Full Stack Tech Lead (L2 Support)

Overview

Trinetix is looking for a skilled Full Stack Tech Lead .

Join our team at Trinetix and collaborate on a project with a global telecommunications leader operating one of the world's most reliable Internet backbones across more than 100 countries. The company delivers high-performance connectivity solutions and works with enterprise customers worldwide.

Responsibilities

Operational & Technical responsibilities

• Own P1/P2 critical incident response—acknowledge within 30 min, drive to resolution, and conduct post-mortems
• Perform code-level investigation and fixes for highest-complexity issues
• Conduct root cause analysis (RCA) for complex and recurring incidents
• Support AI-driven and automated workflows through production debugging and log analysis
• Mandatory On-Call Rotation: Cover P1/P2 incidents outside business hours (nights and weekends) in rotation with the counterpa...