Opportunity Description
Job Title: Customer Support Representative
Location: Remote, must reside in Nova Scotia
Job Type: Full-time, 7:00-16:00 AST and 8:00-17:00 AST
Salary: $53,000
Reports to: Customer Support Team Lead
About the Role
We’re looking for a Customer Support Representative who cares as much about education as we do. Our mission is to ensure that no classroom is left without a leader, and this role is at the heart of making that happen every single day.
When a school is short-staffed or a teacher is facing a last-minute hurdle during the morning rush, you are the person who steps in to help. This isn’t just about clearing a ticket queue; it’s about providing calm, expert guidance when it matters most. As we continue to scale, we need someone who thrives in a fast-paced environment and takes pride in solving real-world problems for our community. If you’re a high-energy communicator who loves t...
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