Customer Programs Manager

New Flyer

New Flyer is North America's heavy‑duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at

Position Summary

We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross‑functional teams throughout the pre‑production, bus build and acceptance processes. This individual will cultivate long‑term business relationships of customer confidence and trust.

What You Will Do

• Must understand the full requirements of each customer contract as assigned.
• Develop a project plan, identify project timelines, and track status of work versus plan (includes s...