Customer Experience Manager

30451 Simpson Rd, Abbotsford, BC V2T 6C7, Canada

Job Description

At Phantom, making life better is our mission for our customers and our employees. We're driven by our vision and values – it’s what sets us apart as a company – and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser‑focused on our passion: making and installing the highest‑quality retractable screens on the market. Now we’re the top‑selling retractable screen, and our products are international.

POSITION PROFILE

Summary:

The Customer Experience Manager plays a pivotal role in ensuring that our organization provides an exceptional level of customer service. Our commitment to exceptional customer service is at the core of our organization. By going above and beyond, we strive to make Phantom accessible and convenient for our valued customers. In this capacity, the Customer Experience Man...