Client-Facing Security & Systems Operations Lead

Softgic S. is seeking an experienced IT professional in Colombia to lead the deployment and management of security tools across client environments. The role involves providing support for escalated incidents and serving as the primary technical point of contact for clients.

The ideal candidate has over 10 years of experience in IT support and security, with strong communication skills to effectively engage with non-technical stakeholders. This position offers the opportunity to lead technical projects and enhance service delivery.