Java production support engineer (remote)

RESPONSIBILITIES: • Work actively with team members to analyze and resolve application issues

Identify defects, discrepancies, and trends by ways of code debugging or log analysis Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly Adopt various tools developed by Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost. Identify alerts / processes that can be automated and then work with Engineering team in automating them Challenge existing application setup, processing and suggest different ways to solve problem or improve stability Actively participate in Change management process with vie...