Opportunity Description
ITSM Platform Administrator
Location: Chennai
Req ID: 29344
Job Responsibilities
PURPOSE:
The ITSM Platform Administrator is responsible for supporting and configuring the ITSM platform. The role involves managing all ITSM modules including incident, request, problem, change, and knowledge management as well as building and supporting a self-service catalog while leveraging the platform's automation capabilities to streamline workflows and improve service delivery. The ITSM Platform Administrator will work with other teams at Lincoln Electric to define requirements for ITSM processes and implement and support the design according to best practices.
Interested in this opportunity? Apply now through Expertini.
Apply for this Position