Italian-Speaking Customer Service Agent (Remote)

Surgo (Pty) Ltd is seeking Italian-speaking Customer Service Advisors for a remote, seasonal contract. You will be the first point of contact for premium customers, representing an international brand known for its service excellence.

Responsibilities include handling inquiries via phone, email, social media, and live chat, aiming for first-contact resolution, and maintaining accurate customer records while meeting KPIs and SLAs.