IT Technical Writer to develop procedures using Municipal Council documentation with client in [...]

Location: Hamilton, ON

Onsite 2 days/week - Tues/Wed MANDATORY - the schedule will alternate between two days onsite, then three days, and back to two days, and so on.

Hours: 35/Week

Contract: 3-4+ months + extension

Responsibilities

• Create, edit, and maintain technical procedures for IT and council-related processes
• Draft and standardize Municipal Council reports for internal and public use
• Ensure documentation complies with established corporate standards and policies
• Collaborate with departmental stakeholders to verify content accuracy
• Support ongoing improvements to documentation frameworks used by the City of Hamilton

Must Haves

• Proven ability to develop and maintain procedural documentation for IT operations
• Experience preparing Municipal Council reports and supporting documentation
• Solid background in technical writing within the public sector
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