It Support Technician For Wsp Hq Montreal

Overview

Enhance WSP's tech environment as an IT Support Technician at their headquarters, providing crucial in office support during weekdays.

Utilize your skills to keep technology running smoothly and efficiently. This is a dynamic role for experienced IT support professionals who thrive in engaging environments.

Key Responsibilities

• Monitor and resolve IT service requests efficiently.
• Collaborate with teams to maintain infrastructure equipment.
• Prepare and replace workstations for optimal performance.
• Assist with complex incident resolutions alongside IT admins.
• Lead training sessions for new employees on IT systems.

Requirements

• Minimum 2 years as Level 2 IT Support Technician.
• Excellent verbal and written communication skills.
• Knowledge of ServiceNow and ITIL processes.
• Bilingual English-French required.
• Certifications such as A+ or Networ...