Opportunity Description
Make your mark as an IT Support Specialist at Ripple in Toronto. This role involves crucial front-line support and troubleshooting for various software applications.
In this role, you will work closely with the IT Support Manager to enhance employee efficiency by providing effective support in a corporate environment. Your responsibilities will include managing tech setups, onboarding tasks, and troubleshooting various SaaS applications. This position is vital for maintaining IT excellence and employee satisfaction.
Key Responsibilities:
• Provide IT support through tickets and in-person assistance
• Troubleshoot software platforms such as Google Workspace and Slack
• Manage employee lifecycle support tasks
• Ensure conference room AV technology functions correctly
• Maintain documentation and asset management
Requirements:
• Proven IT support experience in corporate environments
• Proficiency in using ticketing systems like FreshService
• Knowledge of ...
In this role, you will work closely with the IT Support Manager to enhance employee efficiency by providing effective support in a corporate environment. Your responsibilities will include managing tech setups, onboarding tasks, and troubleshooting various SaaS applications. This position is vital for maintaining IT excellence and employee satisfaction.
Key Responsibilities:
• Provide IT support through tickets and in-person assistance
• Troubleshoot software platforms such as Google Workspace and Slack
• Manage employee lifecycle support tasks
• Ensure conference room AV technology functions correctly
• Maintain documentation and asset management
Requirements:
• Proven IT support experience in corporate environments
• Proficiency in using ticketing systems like FreshService
• Knowledge of ...
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