IT Support Specialist

Who you are:

We are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring global IT standards are followed.

What you’ll do:

As an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure.

How you’ll make an impact:

• Respond to and resolve Service Desk tickets while maintaining SLA compliance.
• Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals.
• Provide hardware/software troubleshooting for desktops, laptops, and mobile devices.
• Perform patch management, vulnerability remediation, and agent maintenance for workstations.
• Onboard and offboard employees, including preparing, shipping, and receiving IT equipment.
• Support Google Workspace administration, including email, Drive, ...