IT Support Specialist

Role Overview

We are looking for a service-oriented IT Support Specialist to provide reliable technical support to internal users, resolve incidents and service requests, and contribute to the smooth operation of the workplace environment.

What You Will Do

• Handle, prioritise, and resolve IT incidents and service requests at 1st and 2nd level
• Provide support for Microsoft 365 applications
• Provide support for Microsoft Teams
• Provide support for standard workplace technologies

Why It Might Be a Fit

• Completed IT education
• Experience in 1st and 2nd level IT support within a corporate environment
• Good knowledge of Microsoft 365, Microsoft Teams, Active Directory, Azure Active Directory, MFA, Citrix, and VDI

Requirements

• Completed IT education, apprenticeship, or equivalent practical experience
• Experience in 1st and 2nd level IT support within a cor...