Opportunity Description
Compugen is seeking an experienced IT Support Analyst to enhance user experience through effective technical solutions. Assist employees with troubleshooting and Microsoft 365 technology support to promote a collaborative workspace.
In this role, you'll act as a crucial resource for resolving IT issues, managing asset lifecycles, and ensuring optimal performance of hardware and software solutions. Your proactive support will empower users in both remote and on-site environments, enhancing their productivity through reliable assistance and problem resolution.
Key Responsibilities:
• Offer first-level support for technical issues
• Diagnose hardware, software, and application problems
• Manage timely response to support requests
• Configure and maintain desktops and mobile devices
• Maintain documentation for asset lifecycles and troubleshooting
Requirements:
• 2+ years in IT support or similar roles
• Strong ability to troubleshoot varied technologies
• ...
In this role, you'll act as a crucial resource for resolving IT issues, managing asset lifecycles, and ensuring optimal performance of hardware and software solutions. Your proactive support will empower users in both remote and on-site environments, enhancing their productivity through reliable assistance and problem resolution.
Key Responsibilities:
• Offer first-level support for technical issues
• Diagnose hardware, software, and application problems
• Manage timely response to support requests
• Configure and maintain desktops and mobile devices
• Maintain documentation for asset lifecycles and troubleshooting
Requirements:
• 2+ years in IT support or similar roles
• Strong ability to troubleshoot varied technologies
• ...
Interested in this opportunity? Apply now through Expertini.
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