It Support Operations Specialist Trainee

Job Summary

Assist in providing support for applications related to the Clinical Diagnostics sector in Clinical Laboratories. The candidate should demonstrate good communication skills, as they will interact with different profiles, including help desk staff, technical specialists, commercial teams, and managers. The role is mainly focused on service desk software support tasks.

Key Accountabilities

Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés.
- Assist in handling inquiries from colleagues and customers via phone and electronic channels.

- Support the use of internal systems and tools to manage incoming requests.

- Help maintain accurate records of customer interactions, inquiries, and actions taken.

- Learn to identify customer needs and contribute to achieving customer satisfaction.

- Assist in pr...