Opportunity Description
Full time | AgileEngine | Colombia
Posted On 03/03/2025
Job Information
City: Usaquen
State/Province: Bogota, D.C.
Zip Code:
Industry: IT Services
Job Description
AgileEngine is one of the Inc. 5000 fastest-growing companies in the U.S. and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)
What you will do
- Provide first-level technical support to clients using Shopify via phone, email, or chat.
- Focus on resolving critical issues that negatively impact the customer experience, particularly those affecting checkout or store access.
- Respond promptly and professionally to incoming alerts and issues. <...
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