IT Support Analyst

Location

925 West Georgia Street, Vancouver, Canada

Salary Range

$63,000 - $68,000 annually

Description

Lawson Lundell LLP is a leading regional Canadian business law firm with offices in Vancouver, Kelowna, Calgary and Yellowknife. The firm is known for its practical, strategic approach to legal and business problems and was recently named one of BC’s Top Employers for 2026 .

Responsibilities

• Tier 1 IT Support – troubleshoot requests coming from calls and emails to the IT Help Desk.
• Provide after‑hours on‑call support on a rotating schedule.
• Support & set up of Audio/Video conferencing technology in meeting rooms.
• Support for computer equipment & office phone set‑up and moves.
• Investigate, troubleshoot and resolve end‑user application or peripheral issues, working with application support teams and vendors.
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