IT SPECIALIST (CUSTSPT) TITLE 32 PERMANENT

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (CUSTSPT) TITLE 32 PERMANENT, Position Description Number D2526P02 and is part of the NH ARNG DCSIM, National Guard This vacancy is to gather applications that may or may not result in a referral or selection. Responsibilities This position works in the customer support service desk section. Serves as an Information Technology (IT) Specialist (CUSTSPT) responsible for the delivery of customer support services, including installation, configuration, troubleshooting, customer assistance and/or training, in response to customer requirements. As an IT Customer Support Specialist, the incumbent is responsible for providing Tier II technical support at the Service Desk and responsible for customer relationship building and problem resolution management. Work is performed in a tiered Service Desk environment involving support to multiple sites for the planning and delivery ...