IT Senior Systems Administrator Platform Services - Internal

Senior Systems Administrator, Platform Services

This role is focused on Microsoft-based technologies, identity and access services, collaboration platforms, endpoint management, Windows Server services, and related enterprise systems. The successful candidate will provide technical administration, escalation support, documentation, mentorship, and operational improvements for systems used across stores, offices, distribution centres, and other business areas.

As a senior member of the Platform Services team, this position will also guide junior technical staff, support Service Desk and Help Desk escalations, and work directly with end users and business stakeholders when required. This role works closely with Infrastructure Services, Security, Service Desk, Desktop Support, Application teams, vendors, and business stakeholders.

Responsibilities

• Administer, support, and maintain Microsoft-based enterprise platform servi...