IT Operations Manager

The IT Operations Manager is responsible for ensuring the effective operation, control, and governance of the organization's IT infrastructure and technology assets across the head office, retail stores, warehouses, and distribution centers. The role oversees IT asset management, incident management, equipment deployment, inventory control, and lifecycle management while ensuring IT services support business operations efficiently.

A key responsibility of this role is to establish structured processes, accurate asset records, and operational controls that enable scalable IT support for the organization's expanding retail network.

Key Responsibilities

1. IT Asset Inventory and Deployment Management

• Manage the central inventory of all IT equipment, including computers, laptops, POS terminals, scanners, printers, networking equipment, mobile devices, and peripherals.
• Ensure all incoming IT equipment is proper...