IT Incident & Problem Management Lead

Link-Worldwide is looking for an experienced Major Incident & Problem Manager to enhance its Service Excellence strategy. The candidate will lead the Major Incident Management service, streamline processes, and liaise with various teams.

The ideal candidate should have 4–7 years of relevant experience in IT, a Bachelor's Degree in Computer Science or a related field, and strong knowledge of ITIL and ServiceNow. Benefits include health insurance and professional development opportunities.