Opportunity Description
Empower client support at HH Angus as an IT Helpdesk Support professional in Toronto! Your expertise will drive the resolution of technical issues related to hardware, software, smartphones, and network systems.
In this role, you will act as the initial resource for employees needing assistance with technical challenges. Your responsibilities include maintaining computer systems' performance and providing effective troubleshooting solutions both remotely and on-site. You'll also contribute to writing user support documentation and enhancing internal IT processes while managing feedback from clients.
Key Responsibilities: • Install and troubleshoot computers and applications • Respond to various technical support queries • Provide detailed information on IT services and products • Collect client feedback and follow through to resolve issues • Support network security initiatives and recommend enhancements
Requirements: • IT-related diploma from a recognized in...
In this role, you will act as the initial resource for employees needing assistance with technical challenges. Your responsibilities include maintaining computer systems' performance and providing effective troubleshooting solutions both remotely and on-site. You'll also contribute to writing user support documentation and enhancing internal IT processes while managing feedback from clients.
Key Responsibilities: • Install and troubleshoot computers and applications • Respond to various technical support queries • Provide detailed information on IT services and products • Collect client feedback and follow through to resolve issues • Support network security initiatives and recommend enhancements
Requirements: • IT-related diploma from a recognized in...
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