IT Help Desk Specialist / Journeyman Computer Support Specialist

CEdge has an opportunity for a IT Help Desk Specialist / Journeyman Computer Support Specialist , located in Washington,DC. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels! ***Citizen Only & Public Trust Will Also Work*** About the Role CSlope Solutions, LLC is seeking two IT Help Desk Specialists / Journeyman Computer Support Specialists to support a federal customer in Washington, DC. The selected candidates will provide on-site Tier II help desk and endpoint support to agency staff in a professional, mission-focused environment. This role is ideal for technically strong, customer-focused IT professionals with hands-on experience supporting Windows, macOS, mobile devices, endpoint management tools, identity/MFA issues, ticketing systems, hardware/software troubleshooting, and user support. Responsibilities Provide responsive Tier II technical support...