IT Desktop Support Specialist at Stefanini

Stefanini is seeking a Senior Deskside Technician to provide excellent desktop support and IT services in a large corporate environment. Utilize your technical skills to assist users efficiently and effectively.
As a Senior Deskside Technician at Stefanini, you will support a variety of IT services, focusing on desktop computers and network devices. Your role will involve troubleshooting hardware and software issues, managing inventory, and maintaining user support tickets. Knowledge of networking technologies and a positive disposition under pressure are essential.
Key Responsibilities:
• Support installation, maintenance, and troubleshooting of IT equipment
• Provide technical expertise for Windows operating systems
• Assist with mobile device and peripheral support
• Document all service requests and resolutions promptly
• Ensure compliance with asset management procedures
Requirements:
• Proven experience in a corporate IT support role
• Network+ Certi...