IT Client Onboarding Specialist

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last‑mile logistics. Our vision is to deliver fast, accurate, and reliable service powered by cutting‑edge technology.

Key Responsibilities

• Support Sales and internal teams during client engagements, providing clear technical guidance.
• Understand and translate integration needs across diverse countries, regulations, and last‑mile logistics environments.
• Guide clients through onboarding and ensure ongoing post‑integration success.
• Design secure, scalable, market‑specific integration solutions.
• Propose and implement innovations that enhance global last‑mile delivery operations.
• Leverage AI tools to drive continuous improvement to keep integration offerings competitive and effective.
• Identify opportunities to automate integration workflows and reduce manu...