IT Asset & Configuration Analyst – CMDB & Service Visibility

Kyndryl is seeking a Service Asset & Configuration Analyst in Mexico City to maintain and update service assets and configuration items (CIs) to support accurate service visibility. You will review incidents, changes, and problems to ensure data is complete and up to date, and work closely with ITSM processes and tools including CMDB updates.

Responsibilities include verifying CI attributes, supporting CMDB reconciliation, and ensuring data quality for reliable service operations and