Opportunity Description
LOVE WHAT YOU DO THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. As Concierge, you will be responsible to process all Concierge and ticketing related requests. It is vital that you work closely with Guest Services to minimize perception of queue by assisting on tagging the luggage and be responsible in ensuring all guests requests are attended to immediately. Concierge will be in constant communication with guests, Front Office, Guest Services, Transportation, and Lost & found etc. You are also expected to communicate with all other departments such as Services Management, Express Services, Guest Relations, Premium Services, Limousine, F&B, Ticketing, and other heart of house departments such as Housekeeping and Facilities. If the request is not directly related to his/her area of capability, the request must be owned and forwarded to the appropriate department. Be vigilant and monitor activities at the lobby and report any suspicious characters...
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