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Intermediate Application Support Analyst at Citi

Citigroup Inc.

mississauga, peel region, Canada Full-time July 16, 2026

Opportunity Description

Step up your career with Citi as an Intermediate Application Support Analyst, focusing on user support and business integration. This role emphasizes independent problem-solving and collaboration.

As an Application Support Analyst, you will be the bridge between users, technology teams, and vendors. Your primary responsibilities include resolving application queries, analyzing risks, and participating in disaster recovery testing. A working knowledge of SQL, ServiceNow, and technical support processes is essential for success in this position.

Key Responsibilities:
• Act as a liaison between users and technology teams
• Analyze applications to identify risks and vulnerabilities
• Participate actively in disaster recovery testing
• Manage deployment of application updates
• Develop technical support documentation

Requirements:
• Interest in app support and technical processes
• Working knowledge of SQL (Ora...
Full-time IT & Technology

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