Intermediate Application Analyst in Edmonton

Enhance court applications as an Intermediate Application Analyst with the Government of Alberta in Edmonton. This in-person contract role requires expertise in IT service management and application support.
As part of Court Technology Services, you will focus on modernizing and stabilizing the application ecosystem. Your role will involve leading ITSM processes, engaging with stakeholders, and ensuring application reliability for both legacy and contemporary systems. Collaboration with judiciary staff and robust communication skills are essential.
Key Responsibilities:
• Lead transition to structured ITSM via ServiceNow
• Coordinate incident responses and stakeholder communications
• Gather and document business requirements from staff
• Support governance for data platforms like Snowflake
• Identify opportunities to enhance workflows and service delivery
Requirements:
• University degree in IT or 3 years as Application Analyst
• 4+ years experience with ...