Opportunity Description
Position: Intake & Onboarding Specialist
Location: Remote (South Africa, working US Hours – 9 AM to 5 PM EST)
Type: Full-Time
Overview
We are seeking an experienced Intake & Onboarding Specialist with a strong background in client intake, sales, and customer engagement. This role is responsible for handling inbound inquiries, following up on website-generated leads, gathering client information, and guiding new clients through the onboarding process.
Responsibilities:
- Answer incoming calls and respond to client inquiries professionally and efficiently.
- Follow up with leads generated through the company website and other marketing channels.
- Qualify potential clients and gather all necessary intake information.
- Build rapport with prospective clients and effectively communicate company services.
- Guide new clients t...
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