Innovative Training Facilitator Role Winnipeg

Join IntouchCX as a Training Facilitator and shape the future of customer service training! Lead creative curriculum design while enhancing employee engagement in training programs.

As Training Facilitator, your passion for helping others learn will be central to your success. This role involves delivering engaging training to both recent and existing employees, using various creative teaching strategies. You will monitor training progress and effectiveness, ensuring that our teams are equipped with necessary skills for success.

Key Responsibilities

• Conduct training for current hires and seasoned employees
• Create and deliver effective training plans
• Develop knowledge assessments for evaluation
• Assist with quality assurance and provide coaching
• Track and report on training outcomes and improvements

Requirements

• Bachelor's degree in Education or Business Administration preferred
• Min...