Opportunity Description
Drive value and deepen client partnerships as an Account Manager at INNERGY. This role emphasizes relationship-building and strategic planning in a remote work setup to support custom manufacturers.
As an integral part of INNERGY’s team, you will actively manage a diverse portfolio of customer accounts. Your key focus will be on expanding product adoption and ensuring successful contract renewals while closely partnering with Customer Success to mitigate churn risks. You will develop strategic plans focused on customer goals, thereby contributing to long-term account growth.
Key Responsibilities:
• Develop and manage strategic customer account plans
• Enhance client relationships through upselling and cross-selling
• Coordinate renewals and contract discussions effectively
• Monitor account health and customer satisfaction metrics
• Collaborate with cross-functional teams to ensure alignment
Requirements:
• 3+ y...
As an integral part of INNERGY’s team, you will actively manage a diverse portfolio of customer accounts. Your key focus will be on expanding product adoption and ensuring successful contract renewals while closely partnering with Customer Success to mitigate churn risks. You will develop strategic plans focused on customer goals, thereby contributing to long-term account growth.
Key Responsibilities:
• Develop and manage strategic customer account plans
• Enhance client relationships through upselling and cross-selling
• Coordinate renewals and contract discussions effectively
• Monitor account health and customer satisfaction metrics
• Collaborate with cross-functional teams to ensure alignment
Requirements:
• 3+ y...
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