Opportunity Description
Enhance your career with Quercus IT as an Infrastructure Engineer based in Edmonton, focusing on hands-on technology challenges. You’ll engage directly with clients to address their infrastructure needs.
In this full-time position, you will assist in day-to-day service delivery while navigating varying technology environments. A background of four years in IT support is required, with a focus on strong technical acumen. Your role will focus on resolving escalations and providing excellent client communication.
Key Responsibilities:
• Install and maintain IT infrastructure systems
• Troubleshoot complex client hardware issues
• Manage Tier 2 escalations from service requests
• Communicate effectively with clients
• Document technical work with precision
Requirements:
• Graduate from a post-secondary IT program
• At least four years in infrastructure positions
• Strong knowledge of networking, Microsoft 365, Azure
• Excellent client-service and documen...
In this full-time position, you will assist in day-to-day service delivery while navigating varying technology environments. A background of four years in IT support is required, with a focus on strong technical acumen. Your role will focus on resolving escalations and providing excellent client communication.
Key Responsibilities:
• Install and maintain IT infrastructure systems
• Troubleshoot complex client hardware issues
• Manage Tier 2 escalations from service requests
• Communicate effectively with clients
• Document technical work with precision
Requirements:
• Graduate from a post-secondary IT program
• At least four years in infrastructure positions
• Strong knowledge of networking, Microsoft 365, Azure
• Excellent client-service and documen...
Interested in this opportunity? Apply now through Expertini.
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