Opportunity Description
Description
Seeking a Junior Infrastructure Engineer; however, this role will lean heavily toward customer service and end-user IT support.
This position requires strong organizational skills, communication, and a customer-first mindset. The ideal candidate will maintain a high level of service while collaborating effectively across teams and business units. Need a four-year degree
Key Responsibilities
+ Provide support to internal business partners by answering technical questions via calls, email, and messaging
+ Assist with IT asset management, including hardware inventory tracking and organization
+ Review and process requests, including submitting security access requests and managing system logins
+ Look up hardware warranty information and support equipment lifecycle management
+ Help coordinate and support hardware deployments, including imaging, software installation, and migrations
+ Partner with internal teams to...
Seeking a Junior Infrastructure Engineer; however, this role will lean heavily toward customer service and end-user IT support.
This position requires strong organizational skills, communication, and a customer-first mindset. The ideal candidate will maintain a high level of service while collaborating effectively across teams and business units. Need a four-year degree
Key Responsibilities
+ Provide support to internal business partners by answering technical questions via calls, email, and messaging
+ Assist with IT asset management, including hardware inventory tracking and organization
+ Review and process requests, including submitting security access requests and managing system logins
+ Look up hardware warranty information and support equipment lifecycle management
+ Help coordinate and support hardware deployments, including imaging, software installation, and migrations
+ Partner with internal teams to...
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