Opportunity Description
OverviewIndigo Remote Technical ExpertJob SummaryThis role is responsible for effectively resolving moderate to complex technical issues encompassing HP Indigo press hardware and software across internal and external businesses and end users, and engaging as a trusted consultant for planning innovative solutions.
The role leads representative activities, collaborates to prevent/mitigate issues, architectures and integrates solutions, and contributes to cross-functional projects.
The role applies advanced expertise, exercises independent judgment, and fosters relationships while mentoring lower-level employees.
This role supports clients in North America; fluency in English is required.ResponsibilitiesProduct Expert (PE) support resource for Indigo Remote Support Engineers, providing real time case troubleshooting.Interface with other teams to reduce silos: Focal Point to Field Service Engineers, Regional Specialists, Tech Group and GBU.Assist in preparation and presentat...
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