Opportunity Description
Excite customers with your leadership as the Customer Operations Manager at Indigo. Enhance store experiences by coaching the team and achieving sales targets effectively.
This leadership position at Indigo focuses on executing strategic priorities and improving omni-channel results. You will guide a team of Customer Experience Representatives, providing feedback and support that shapes their customer interaction skills. The role demands a proactive approach to identifying areas for improvement while embracing innovative technologies for an enhanced customer journey.
Key Responsibilities:
• Provide coaching to enhance customer service
• Execute strategies to meet sales and profit targets
• Place customer experiences at the forefront of decisions
• Anticipate and meet customer needs effectively
• Support marketing and community initiatives in-store
Requirements:
• 1-2 years in customer service or merchandising
• Experience in leading and developing teams
This leadership position at Indigo focuses on executing strategic priorities and improving omni-channel results. You will guide a team of Customer Experience Representatives, providing feedback and support that shapes their customer interaction skills. The role demands a proactive approach to identifying areas for improvement while embracing innovative technologies for an enhanced customer journey.
Key Responsibilities:
• Provide coaching to enhance customer service
• Execute strategies to meet sales and profit targets
• Place customer experiences at the forefront of decisions
• Anticipate and meet customer needs effectively
• Support marketing and community initiatives in-store
Requirements:
• 1-2 years in customer service or merchandising
• Experience in leading and developing teams
Interested in this opportunity? Apply now through Expertini.
Apply for this Position