Opportunity Description
Income Officer
Reading
Temporary up to 6 months
Office based
£23.00 Umbrella
We are recruiting an Income Officer on behalf of a large social housing provider to deal with low level arrears all the way up to taking tenants to court.
Key responsibilities:
Take early action to minimize the development of debt
Contact customers in arrears using a variety of methods including home visits and encouraging customers to access services on a digital platform
Ensure that all customer contact is recorded within our Housing Management system and accurate records at kept
Manage an arrears case load on a weekly basis, taking timely and appropriate action to engage with customers and recover the debt
Instigating court action for recovery of rent arrears, where proportionate and in line with policy and procedures and Pre Action Protocol for Possession Claims for Social Landlords
If appropriate, instigate direct payments from customers bene...
Reading
Temporary up to 6 months
Office based
£23.00 Umbrella
We are recruiting an Income Officer on behalf of a large social housing provider to deal with low level arrears all the way up to taking tenants to court.
Key responsibilities:
Take early action to minimize the development of debt
Contact customers in arrears using a variety of methods including home visits and encouraging customers to access services on a digital platform
Ensure that all customer contact is recorded within our Housing Management system and accurate records at kept
Manage an arrears case load on a weekly basis, taking timely and appropriate action to engage with customers and recover the debt
Instigating court action for recovery of rent arrears, where proportionate and in line with policy and procedures and Pre Action Protocol for Possession Claims for Social Landlords
If appropriate, instigate direct payments from customers bene...
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