Incident Manager

Company Overview

10Pearls is a global, purpose-driven AI-Native digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit

Role

10Pearls is seeking an Incident Manager – Service Management to lead and manage critical incident processes in a 24x7 operational environment. In this role, you will oversee the end-to-end lifecycle of incidents, ensuring timely resolution, ...