In Room Dining Order Taker

Take and process in-room dining orders accurately and efficiently.

Answer guest calls using professional and courteous telephone etiquette.

Communicate orders and special requests to the kitchen through the POS system.

Ensuretimely,accurate, and complete delivery of food orders at the correct temperature.

Coordinate and deliver guest amenities promptly and accurately.

Manage VIP arrivals and special amenity requests in coordination with the team.

Anticipate guest needs, provide recommendations, and ensure guest satisfaction.

Coordinate with other departments (Front Office, Housekeeping, Engineering) to fulfill guest requests.

Maintain comprehensive knowledge of all food and beverage offerings, restaurant operating hours, and hotel services.

Personalize guest interactions by using guest names and recognizing VIP/r...