Opportunity Description
Overview
TELUS Health is a leading health and well‑being provider–we help individuals and organisations achieve better health outcomes through technology and expert support.
Responsibilities
- Lead implementation projects, managing administrative and case‑management activities with minimal supervision.
- Process individual participant requests and plan‑level data operations, ensuring accuracy and adherence to SLA timeframes.
- Communicate with clients regarding participant inquiries, providing additional information as needed.
- Apply advanced analytical skills to data analysis, troubleshooting, and eligibility logic development.
- Test and analyze system configurations against requirement documents during implementation and administration.
- Set up healthcare and group benefits databases, define data fields, import data, design screens, and create queries and reports.
- Review plan documents to build plan‑spec...
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