Implementation Advisor - PSD Citywide (Toronto)

Job Description

The Implementation Advisor will lead small to large multi-phase software implementation projects for municipal Building, Planning, and Community Development departments across North America. Working directly with local government staff, the Implementation Advisor will analyze permitting, licensing, inspection, and land-use workflows to design solutions that support efficient, transparent community development processes.

Responsibilities & Duties

• Act as Project Manager on small to large multi-phase software implementation projects for municipal Building and Planning departments.
• Plan, track, and communicate throughout the implementation lifecycle, managing project constraints to achieve client success objectives.
• Serve as a trusted advisor to municipal clients, offering best-practice recommendations for permitting, inspections, planning workflows, and development review processes.
• Facilitate requirements-gath...