icebreaker: Key Holder - Vaughan Mills

Key Holder/Supervisor

As a Key Holder, you support the Store Manager with the execution of daily business, customer engagement, store operations, team coaching, and merchandising standards in the store. As part of the leadership team and under supervision of Store Manager, you have a key role to supervise store staff and ensure the highest level of customer engagement and sales results are achieved. You contribute to fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. This position may assume responsibility for the store in the absence of another manager.

How You Will Make a Difference

• Coach and develop staff to exceed individual and store productivity goals.
• Engage customers in conversation around Icebreaker products, activities and local community events.
• Supervise floor coverage and activities, including opening and closing store as s...