Opportunity Description
Join a dynamic team as the IAM Operations Lead, specializing in IAM and PAM technologies within Cybersecurity. Drive operational excellence while ensuring SLA adherence and effective client communication.
This senior role requires 5-6 years of experience leading IAM operations, focusing on service delivery and compliance for clients. You will oversee daily IAM tasks such as access provisioning, modifications, and recertification while maintaining high governance standards. Additionally, you’ll manage a high-performance team and address critical incident escalations to maintain service quality.
Key Responsibilities:
• Manage end-to-end IAM operations including JML processes
• Ensure adherence to SLA and KPI compliance standards
• Lead audits, operational governance, and reporting activities
• Present service performance reports and conduct review meetings
• Drive ITSM processes for operational discipline
Requirements:<...
This senior role requires 5-6 years of experience leading IAM operations, focusing on service delivery and compliance for clients. You will oversee daily IAM tasks such as access provisioning, modifications, and recertification while maintaining high governance standards. Additionally, you’ll manage a high-performance team and address critical incident escalations to maintain service quality.
Key Responsibilities:
• Manage end-to-end IAM operations including JML processes
• Ensure adherence to SLA and KPI compliance standards
• Lead audits, operational governance, and reporting activities
• Present service performance reports and conduct review meetings
• Drive ITSM processes for operational discipline
Requirements:<...
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