I2C Junior Dispute Analyst with German
Stryker Poland Services sp. z o.o.
Opportunity Description
Make an impact by helping improve the financial experience of our customers.As an I2C Junior Dispute Analyst, you will play a critical role in resolving invoice-related disputes, driving process improvements, and supporting the stability of the Order-to-Cash function. This is an exciting opportunity to builda strong foundationin finance operations while collaborating with cross-functional teams across the organization.
What you will do
Investigate and resolve customer invoice disputes by collecting andanalyzingrelevant data in line with internal procedures
Engage with customers via phone and email to gather dispute details and clarify discrepancies
Document dispute cases accurately and manage workflows through to resolution in ERP systems
Create and process credit and debit notes to ensure financial accuracy
Collaborate with internal stakeholders (e.g., Collections, Customer Se...
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