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Hybrid Role: Disability Quality Analyst

Sun Life

toronto, on, Canada Full-time June 24, 2026

Opportunity Description

Take the next step in your career as a Disability Quality Analyst in this hybrid one-year position. Conduct essential quality assessments for Disability claims and ensure operational integrity.
This role focuses on auditing and enhancing the quality of Disability claims processes, taking into account both Short-Term and Long-Term Disability. You will evaluate claim decisions, provide insights for improvement, and support the achievement of team service levels. Your expertise will contribute significantly to maintaining high standards in case management.
Key Responsibilities:
• Conduct independent audits on case management files
• Review quality of claims decisions according to defined standards
• Ensure service levels for quality and efficiency are met
• Provide recommendations for trends and quality enhancements
• Contribute to internal calibration sessions for consistency
Requirements:
• 3-5 years of experience in Long Term Disability Management
• Minimu...
Full-time Other-General

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