Hybrid Operations Director Bill Gosling Outsourcing

Lead as Operations Director at Bill Gosling Outsourcing, focusing on exceptional performance in collections and recoveries within a hybrid model. Embrace compliance and foster strong client relationships to propel success.

In this senior role, you will manage diverse client portfolios, ensuring accountability for P&L and operational metrics. Your substantial experience will contribute to enhancing service delivery while optimizing the collections process. Team up with senior management to align operations with the company's vision and promote high-performing teams within the organization.

Key Responsibilities:
• Establish clear objectives for client groups and monitor SLAs
• Take ownership of operational budgets and revenue reports
• Boost recovery rates through effective management strategies
• Guide team leaders on resource planning initiatives
• Produce precise internal and external performance reports

Requirements...