Opportunity Description
Become the Manager of Client Services in Montreal, leading a dynamic team while working in a hybrid capacity. Ensure exceptional client satisfaction and drive financial success in your account portfolio.
In this role, you will lead a team of Relationship Managers, focusing on service excellence and performance management. Collaborating across various business units, you will achieve financial targets related to revenue and client retention. Your ability to resolve client issues efficiently will help minimize risks and enhance organizational reputation.
Key Responsibilities:
• Guide client management team to foster high service levels
• Cultivate a high-performance culture through ethical behavior
• Achieve financial growth and manage accounts receivable
• Serve as an escalation point for client concerns
• Represent the organization in industry events and projects
Requirements:
• Bachelor’s degree or equivalent experience, 5+ years managing client portfolios
In this role, you will lead a team of Relationship Managers, focusing on service excellence and performance management. Collaborating across various business units, you will achieve financial targets related to revenue and client retention. Your ability to resolve client issues efficiently will help minimize risks and enhance organizational reputation.
Key Responsibilities:
• Guide client management team to foster high service levels
• Cultivate a high-performance culture through ethical behavior
• Achieve financial growth and manage accounts receivable
• Serve as an escalation point for client concerns
• Represent the organization in industry events and projects
Requirements:
• Bachelor’s degree or equivalent experience, 5+ years managing client portfolios
Interested in this opportunity? Apply now through Expertini.
Apply for this Position