Hybrid Mainframe Production & Incident Lead

ResumeXrays is looking for a Mainframe Production Support Specialist in Mexico City, with a hybrid work model. The successful candidate will have at least 4 years of production support experience, with skills in CICS, DB2, COBOL, and more. Responsibilities include managing incidents and service recovery, participating in post-incident reviews, and ensuring effective communication across teams.

The ideal candidate will demonstrate a proactive approach and excellent problem-solving skills, as well as strong English communication capabilities.